Palmilla Beach Condo Stay
We had an amazing time, condo was excellent well maintained, furnished and equipped extremely difficult to leave paradise.
Booked Memorial weekend stay in same complex.
reviewed on 04/29/2017 by Undisclosed
I thought pretty good house . Very strange though one of the so call bedrooms was on the main floor like in where the dining room should have been. It was just flat out open to the whole house no doors . We were all adults nobody wanted to sleep where you are like in the kitchen almost w no doors . The bunk room also had no doors just strange ! Also the other homes I have stayed in had coffee filters , some foil , sugar, dishwasher soap ...... this place provided none of that . We love Port Aransas and we love the Palmilla and we have stayed in several of the houses and they have been great . Just not sure about the condos . Also it's great that The Palmilla has restrooms on the beach with umbrellas ..... also love the pool . The people that work there are very friendly and helpful . I recommend The Palmilla for sure , the homes are fabulous . I just think that condo is deceiving on the bedsrooms , otherwise it's a pretty place
reviewed on 05/26/2017 by Undisclosed
response on 5/26/2017:
Thank you so much for taking the time to leave a review and share your experience. In regards to the layout of the home, all of our properties are TurnKey Rental Certified and all photos, amenities, calendar, and rates are 100% accurate. We feel that between the property listing, photos, and provided floor plan, the features of this home are clearly communicated to potential guests. Your feedback regarding the lack of certain amenities makes for a great opportunity to review what TurnKey stocks and what the guest may wish to bring themselves or pick up at the nearby store once they reach town. We stock each home with what is called a "starter supply" of basic items. It is not designed to be an unlimited supply, rather, to get a typical reservation through a weekend or at least get folks started so that they can enjoy their arrival days, take inventory, and pick up whatever else is needed to get them through their trip as needed (especially if they are planning to do some serious cooking). Items that we stock prior to each stay include: dish soap, laundry detergent, a roll of paper towels, toilet paper (a few rolls in each bathroom), a dish brush to wash dishes, a few trash bags, dishwasher detergent, bar soap and the standard amenities that you might find in a hotel with the little bottles of shampoo and conditioner in each bath. We appreciate you bringing this up because we know that vacation rentals all handle this a little differently, and it can be confusing if you've rented before outside of TurnKey. By the way, you were perfect guests, and we look forward to having you stay again! -The TurnKey VR Team
Beautiful condo, awesome vacation
The condo was spacious and very clean. We really loved staying there.
reviewed on 06/02/2017 by Veda Gwen T.
response on 6/11/2017:
Thank you so much for the review and kind words about our property! We are so happy to hear that you enjoyed your stay with us. You were perfect guests, and we look forward to next time! -The TurnKey VR Team
Great stay in Port A
The condo was great. Plenty of space for our group of 9. It was very clean and the resort is very well maintained. Great place if you're looking for an upper end Port A experience. Only negatives from our group were the mosquitos at night & no recycling program for cans & bottles.
reviewed on 07/12/2017 by James M.
response on 7/12/2017:
Thank you so much for the review and kind words about our property! We are so happy to hear that you enjoyed your stay with us. We greatly appreciate your feedback. You were perfect guests, and we look forward to next time! -The TurnKey VR Team
Charming condo in great development
Booked a last minute getaway and got lucky to find one large enough to fit us at a reasonable price. I still think it's odd the 2nd bedroom is not closed off as private but had that been the case then this home wouldn't have been available. Could use more Serving platters/bowls, just that's just me being a picky entertainer. Overall...great property and very spacious. Would book again! Oh and loved that you could order food on the beach too!
reviewed on 07/25/2017 by Alison M.
response on 7/26/2017:
Thank you so much for taking the time to leave a review! We appreciate your feedback and are so happy to hear that you enjoyed your stay with us. You were perfect guests, and we look forward to next time! -The TurnKey VR Team
Fun times atBeachy-Keen
We had a great stay at Port A! This condo has great amenities. The bedrooms and bathrooms are good sized and equipped with everything you need. The kitchen had plenty of service ware and utensils. Here is plenty of room for everyone to gather in the living space. The kids loved the swimming pool. You couldn't stay much closer to the beach. We had a wonderful trip!
reviewed on 08/02/2017 by Susan A.
Nice place - could improve housekeeping/facilities maintenance
Nice new condo - great layout, very spacious. NO LUGGAGE CARTS for 4 story condo. Housekeeper was still cleaning when we arrived 45 minutes after stated check in time. She left wet towels in the dryer and damp bathroom rugs hanging on the stairwell railing "because the dryer is too small to handle them". No bath/handsoap in the bathrooms. Requested x 2 and received a replacement jug of liquid handsoap but no dispensers in 2 of the 3 bathrooms. Later brought us paper towels and small bath/hand soaps and shampoos/conditioners. No spare trashbags. Extra pillows in closets but no pillow cases. Found dead roach in the master bedroom and half empty Gatorade bottle under the couch. Lost lighting in main (kitchen, dining, living) area the last morning of our stay. Was not repaired before our departure. Repeated difficulty connecting/staying connected to WiFi. Other guests that we encountered on property expressed similar frustrations/disappointments with their experience as well. May return if they can get the service kinks worked out.
reviewed on 08/09/2017 by Undisclosed
response on 8/14/2017:
Thank you so much for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced. Here at TurnKey your feedback is highly valued, and although we do try our best to offer the most impeccable service possible, there are times we fall short of that. Please be assured we are looking into everything you have mentioned. Thanks again for bringing these important issues to light, as it is feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we could do for you, reach out anytime on our 24/7 guest hotline to let us know. -The TurnKey VR Team
Better than expected!!
Pictures online do not give this unit justice!! We were blow away wuth how upscale everything was. Relaxing days but the beach under our reserved umbrellas, s'mores by the fire on the beach, and a quick dip in the pool before snuggling up in their cozy beds. No one bad thing I could say!!!
reviewed on 08/15/2017 by Sarah T.
The Larson's first Port A trip
We had an amazing time in Port A. The palmilla beach resorts & turnkeywrre famtastic.
reviewed on 08/23/2017 by Undisclosed
Overall great experience. The property is even better in person. Great set up for our multi-family group staying here. Immaculate when we showed up. Pool is steps away and beach is a short walk. Had a great time and great service from the onsite turnkey personnel.
reviewed on 09/04/2017 by Undisclosed
The condo itself is amazing! The pool is about 100 yards away. The only thing that we had an issue with is the distance from the boardwalk to the beach. It is a good distance from the condo so I would recommend driving instead, they do have a beach access road right down the street from the condo. There are also no carts to help you get all your luggage up in one trip so many trips up and down to get it all in. Also, it says WIFI available but ours never worked while we were there.
reviewed on 07/25/2018 by Undisclosed
response on 8/27/2018:
Thank you so much for your review and helpful feedback! We’re so happy to hear that you had a great stay with us. Please let us assure you that we have replaced the router, and the wifi is in good working order. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. We can’t wait to have you stay with us again! -The TurnKey VR Team
We lioved it. It was our first time Port A. The windows in the bedroom upstairs needs blinds. Maybe a divider ibetween the bed and the kitchen. But the house was decorated nice and very well stocked with all necessities. You might want to give instructions for the stove. I’m still not sure how to work it. We just kept messing with it until it worked. We had a great time! Thanks!
reviewed on 08/15/2018 by Gina M.
response on 9/5/2018:
Thank you so much for your review and helpful feedback! We’re so happy to hear that you had a great stay with us. Please let us assure you that we will follow-up on your suggestions. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. We can’t wait to have you stay with us again! -The TurnKey VR Team
Excellent Condo in Palmilla Resort
Beautiful and spacious 2 level condo in Palmilla resort that did fail to impress. With a quick walk to the pool and a golf cart ride to the beach, this condo offers everything for a nice family getaway. Turnkey was great to deal with and everything went just as they said it would. Great Stay!!
reviewed on 08/25/2018 by Undisclosed
The condo was beautiful. There is a lot of construction but eventually this will be a beautiful place. There were problems. We couldn't get wifi, the stove is so different and no instructions and when we finally learned that the pans to the stove were the only pans that would make the stove work, it was already too late to cook. The pans to the stove stuck badly. If wifi could be more dependable, we'd absolutely would return.
reviewed on 09/12/2018 by Undisclosed
response on 10/1/2018:
Thank you for your review, and we’re happy to hear you enjoyed your stay at our place! That being said, we do apologize for the issues you encountered and for any inconvenience this caused as well. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. It looks like we were able to send someone out to deliver a WiFi hotspot and explain how to use the stovetop, and we are so glad you called our 24/7 guest hotline to let us know about it. Please know that we are also updating our Home Instructions to include directions for operating the stove. If there is anything else we can still do for you, please reach out any time and let us know. -The TurnKey VR Team
The unit was very nice, and beautifully decorated. The only down side was that you couldn't hear the ocean, you could see it from one of the balconies, but couldn't hear the waves.
reviewed on 10/09/2018 by Karen I.
response on 10/11/2018:
Hi Karen, thank you so much for taking the time to leave a review and share your experience! We’re so happy to hear you enjoyed your stay with us. We wish we had more control of the waves! You were perfect guests, and we look forward to next time! -The TurnKey VR Team
We had everything we needed and stay was perfect. It was very clean and well kept. Working with TurnKey was great, easy text with questions with a reply within minutes.
reviewed on 12/11/2018 by Amanda C.
This place is Amazing! The room on the bottom floor is now closed in with a wall and door which is very nice. The pictures online show the room open with out a wall. Owners have now closed it in for privacy. Very comfortable beds, well kept and clean. The staff are very friendly. We absolutely loved our stay and will be returning!
reviewed on 03/20/2019 by Roy L.
It was a very nice, clean space. We would definitely use this location again.
reviewed on 04/09/2019 by Todd K.
Mini Beach Getaway With Friends
The condo was beautiful and very clean. Great location! The only complaints were that the beds are very hard, didn't sleep well. The couch was the most comfortable to sleep on. The other complaint is the stove. One of my friends that was with us is a professional chef & has worked on that type of stove before. She had the hardest time trying to get the burners to stay on and had difficulties overall in trying to use it. She finally managed to figure it out.
reviewed on 04/16/2019 by Heather M.
response on 4/17/2019:
Thank you so much for your review and helpful feedback! We’re so happy to hear that you and your friends had a great stay with us. Please let us assure you that we will inspect the oven and schedule service as needed. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. While mattress preferences often vary greatly by person, we do apologize for any inconvenience this caused during your stay. Please let us assure you that we value your feedback, and your comment has been passed along to the homeowner. You were perfect guests, and we appreciate you taking care of our place as if it were your own. Please come stay again any time! -The TurnKey VR Team
This condo is beautiful and very roomy. It was very clean and close to the beach; whether you use the access road or their boardwalk. I will definitely stay here again.
reviewed on 05/06/2019 by Aracely L.
Port A Vacay!
I love Palmilla rentals! We’ve stayed here other times and it is perfect, this time was a little different. This house was not as clean as the others in the past. It was still a beautiful home however the home was not as clean as I would have liked and the master bedroom only had one towel total.
reviewed on 06/09/2019 by Lisa G.
response on 7/25/2019:
Thank you so much for your review, and we’re happy to hear you had a great stay at our place and recommend it! That being said, we’re so sorry for the cleanliness issues you experienced. We wish we had known during your stay so that we could have helped out -- our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please know that we are following up with our cleaning team to ensure the home receives the proper stocking and cleaning each and every time for all of our guest stays. You were wonderful guests, and we hope to have you back! -The TurnKey VR Team
It was an absolutely wonderful stay...
It was an absolutely wonderful stay. The amenities and staff are fabulous. The condo was very clean and perfect for our family. We will absolutely be staying here again. Thank you!
reviewed on 07/16/2019 by Undisclosed
My party and I were very...
My party and I were very disappointed that there was no beach view off the living room balcony. The only beach view that we could get, was going out onto the front door balcony or the upstair balcony, which is a common area with no chairs. We all felt that the pictures supplied when we were researching for a destination did not make it clear that the unit faces a dumpster and the golf course. The unit is beautiful, clean and very comfortable, but we will not stay here again due to the lack of view.
reviewed on 10/01/2019 by Undisclosed
response on 10/8/2019:
Carla, Tank you so much for the feedback. We're glad to hear your overall experience was good, but are sorry to hear you felt the views weren't as great as they should have been. Here at TurnKey, we strive to offer impeccable customer service, and it is our hope that all guests have hassle-free, enjoyable stays at our properties. Our guest hotline is available 24/7, and our TurnKey agents are ready to help with anything from questions about our homes, to booking a reservation, to issues that may come up during or after a stay with us. If there is anything else we can do for you, just reach out and let us know! You were perfect guests, and we would love to host you again! -The TurnKey VR Team
Unit was clean and exactly as pictured. But, 2 nights were too hot to sleep, had repairman in. Good after that. The units needs more coffee cups, 2 were chipped and unusable. We hand washed every day to have clean cups. And it needs more towels. We hung and reused towels, but the humidity prevented them from ever feeling dry. Other than that, it was a very enjoyable place to stay. Super comfy couch and everything else you would need !
reviewed on 10/08/2019 by Carolyn W.
response on 10/18/2019:
Thank you for the compliments, and we love hearing how much you enjoyed your stay with us! We are sorry to hear about the issue you had with towels, we do appreciate your feedback. Thank you for your feedback. You were the perfect guests, and we appreciate you taking care of our place as if it were your own. Please come and stay
again any time! -The TurnKey VR Team