Will stay here again!
I absolutely loved my time staying here! The house is absolutely beautiful and very well maintained and clean! The living room was so bright and airy with its beautiful windows and natural light. Not something I would have thought would make a difference for me was the furniture, it wasn't the typical 'beach house' decor, but some really nice, high end pieces. The kitchen had plenty of space for our group to all fit comfortably in and around it while preparing our meals and chatting during drinks. My favorite mornings were making a cup of coffee and enjoying it out on the patio while watching the sun come up to start the day! The bedrooms were very nice with plenty of space. The master suite was so luxurious, it felt like staying in a spa! The pool is just a short walk away too! The fire pit was a great way to end the day, with a glass of wine and amazing views! I really don't have one bad thing to say about this home and highly recommend it for your stay, I know we will definitely be staying here again!
reviewed on 03/22/2018 by Undisclosed
Perfect Beach Get Away !
Five Stars Rating from this family. This was a wonderful time for our family. The beach was relaxing. The kids played all day. The sunsets from the balcony overlooking the golf course was romantic. The property is new and updated. We watched to game on large TV. The fire pit out side the home was fun to hang out with the kid in the evening. I would recommend this property to a friend and we are scheduled to return in June. Great food , Great family time and plenty of rooms for our friends to stop by for dinner. Good time await you here. Excellent home away from home.
reviewed on 03/22/2018 by Undisclosed
Great family condo with amazing views
Wonderful place to stay. Exactly as described. Very clean and everything was brand new. We had 2 adults and 4 teenagers and had plenty of room. I like that the bedrooms are downstairs with easy access to outside and the kitchen and living room are on the on the second floor to enjoy the amazing views from the patio. Beds were very comfortable. Kitchen was well stocked. The resort pool is huge with a great bar ... drinks were amazing!!! We come to Port A every summer and will not be staying anywhere else. This property is top notch. By far the best in the area.
reviewed on 04/04/2018 by Undisclosed
We had an amazing time staying at this home! The house was beautiful and very welcoming. It had everything we needed and more. It was well very stocked. The community was also very pleasant. I will pick this property for my next visit to Port A!
reviewed on 04/11/2018 by Undisclosed
Perfect Memorial Day Weekend!
My family (2 adults, 2 small children) and my mom stayed at this beautiful home for Memorial Day weekend. The house was absolutely gorgeous and had everything we needed - and more! The location near the pool and firepit were wonderful. A golf cart is a must with small kids. The only issue we encountered was the TVs in all three downstairs bedrooms did not work. We LOVE the Palmilla and will definitely be returning!
reviewed on 05/30/2018 by Megan B.
response on 5/31/2018:
Thank you so much for your review and helpful feedback! We’re so happy to hear that you had a great stay with us. Please let us assure you that we will follow-up to confirm the TVs are working properly. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. We can’t wait to have you stay with us again! -The TurnKey VR Team
A must stay!
We had a great stay at Great Escapes. Definitely will be back.
reviewed on 06/04/2018 by Kara F.
Great place to stay! Palmilla Beach is a true GEM
It was perfect...the house was clean, well stocked with towels and toiletries. The sales manager, Tiffany Zuniga checked on us personally. She was attentive and welcoming. We are considering investing in Palmilla Beach after this experience. We highly recommend.
reviewed on 07/08/2018 by Undisclosed
Best place to stay in Port A!!
Very clean and well kept house, lots of good detail put into it. We’ve been coming to Port A for years and this is by far the best place yet! The pool and outdoor fireplace are very relaxing and the beach is a short walk away. Would recommend to anyone looking to take a few days off.
reviewed on 07/22/2018 by Undisclosed
Property was wonderful.Amenities were awesome. Turnkey needs to have better contact with the local site. We had an issue with missing outdoor trashcan and turnkey rep said no one at the location was answering. Checked in Sunday, no outside trash can until Wednesday.
reviewed on 07/24/2018 by Undisclosed
response on 8/8/2018:
Thank you so much for your review, and we’re happy to hear you had a great stay at our place! That being said, we’re so sorry for the trash can issue that happened during your stay with us At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. It looks like we were able to send someone out to that assist and ,and we are so glad you called our 24/7 guest hotline to let us know about it. The trash can has to be moved to a designated location within the resort for the trash service to be picked up and we have followed up with our staff regarding this. Thanks again for your patience and for being absolutely perfect guests. We look forward to you staying with us again! -The TurnKey VR Team
This home was everything we were looking for for our family vacation. The home was spotless and was new. The pool area was within close walking distance and was great with a shallow area for the small children and deeper areas. And the pool was beautiful. The beach was very close. An access was within minutes from the house.
reviewed on 08/10/2018 by Polly H.
Perfect birthday weekend
Beautiful, very clean home with everything we needed and more. Very comfortable and spacious. The beds were also very comfortable. The propane grill was great to have. This property was by far the best place we've stayed in Port A. Definitely a high end beach house. Highly recommended, the owner has done a great job making your stay welcoming.
reviewed on 09/12/2018 by Undisclosed
Great Family Weekend
This was a perfect place to stay with my family for a last getaway before fall! The home was new and beautiful and just as described. The views were stunning! The home had everything we needed and more, even things we didn't think of. The chairs at the beach were a really nice bonus and the owner provided towels which we didn't expect to need but we forgot to bring them so ended up being awesome! We enjoyed our coffee on the patio and drinks at the cabanas by the pool! I can't wait to get back there to stay again.
reviewed on 10/30/2018 by Undisclosed
I would give the cottage a 5 star rating! Beauti!
The property is absolutely beautiful. Fantastic amenities! Will definitely be going back!
reviewed on 02/10/2019 by Undisclosed
Beautiful property with a great location!
What a wonderful place to enjoy a relaxing time with family. We were blown away by the cleanliness and beauty of this wonderful home. Everything was organized and just as described. The kitchen had great appliances for us to enjoy some nice, home-cooked meals. We were given exceptional customer service. I will definitely be staying again!
reviewed on 02/22/2019 by Undisclosed
We thoroughly enjoyed our stay here. The house was decorated nicely and was fully equipped with everything we needed and more. The house was clean and the staff were so friendly and helpful. It proves to not only be a great summer beach house, but it was just what we needed for a relaxing winter getaway. Looking forward to coming when the golf course opens up for spring!
reviewed on 03/06/2019 by Undisclosed
Beautiful sunset in a lovely home
We stayed in this home for a nice weekend and had a great time! The location was perfect, close to the firepit and steps away from the pool! I loved how open the main area was, very bright and welcoming. All of the fixtures and finishes were high end, this is not your typical beach house, it felt more like being at our home on the beach! All of the rooms were tucked away downstairs and that was very nice to have a little bit of privacy from the main living areas. The home was clean and everything was new and up to date. It was also fully stocked and ready when we got there. I would choose this home for future stays in Port A!
reviewed on 03/14/2019 by Undisclosed
Beautiful home in a wonderful resort
We had such a great time when we stayed here! The home was very clean and well stocked with everything we needed for a very comfortable stay. Everything in the home was brand new and exquisite, it was all very inviting. The beds were comfortable and the linens were high quality, we were very refreshed after every night! The view from the balcony was beautiful. We also really loved the resort amenities, we enjoyed the big pool with the cabanas and the bar had amazing drinks! Palmilla is a beautiful community and Great Escape fits in just perfectly! Guest services was also helpful when we needed to contact them. All in all we had such a great time and we can't wait to get back here this summer to enjoy it all over again!
reviewed on 03/26/2019 by Undisclosed
reviewed on 03/29/2019 by Richard B.
Thanks so much for providing such...
Thanks so much for providing such a warm and inviting place to relax. We loved how clean and well stocked everything was. Our beds were comfortable and there were plenty of linens and towels available to us. The resort pool and attached bar added such a fun touch to our stay. We absolutely loved our time here. We would 100% stay here again!
reviewed on 04/01/2019 by Undisclosed
Very clean, organized, inviting, and comfortable...
Very clean, organized, inviting, and comfortable. Quiet and friendly. Great location with a pool and by the beach.
reviewed on 04/28/2019 by Undisclosed
Beautiful, very clean home with everything...
Beautiful, very clean home with everything we needed and more, just as described. Very comfortable and spacious. The propane grill was great to have. We had an awesome time at this resort. It was a great place to relax and enjoy some time with the family and friends. Thanks for the outstanding customer service.
reviewed on 05/01/2019 by Undisclosed
This was our second time staying...
This was our second time staying at Great Escape and it was just as great this time. When we decided we wanted to go to Sandfest we knew exactly where to stay because of how much we loved it last time! The cottage was fantastic again! The additional personal touches from the home owners were great. The home was in great condition just like the last time. Palmilla Resort had beach chairs for us to use at the beach and it was wonderful to have a place to sit during the crowds of Sandfest. This place feels like home away from home!! HIGHLY RECOMMEND!
reviewed on 05/07/2019 by Undisclosed
We just couldn't be happier with...
We just couldn't be happier with this place! The home was so comfortable, cozy and spotless, very new! After a long drive to Port A the welcome basket and wine were a pleasant surprise. The home was in the perfect location, close to everything. The pool was steps away and the fire pit was right there! The amenities provided were great, we were able to use the pack and play provided so it kept packing to a minimum. The beach toys and towels were appreciated and the outdoor shower to wash off the little ones was amazing! Loved everything and would return!
reviewed on 05/29/2019 by Undisclosed
The house was beautiful and perfect...
The house was beautiful and perfect for our 2 families. The resort had great amenities. We really enjoyed our stay and will go again.
reviewed on 06/11/2019 by Undisclosed
The property is prestine. Well suited...
The property is prestine. Well suited for Adults. Swimming pool was fantastic. Will recommend to friends and family.
reviewed on 07/08/2019 by Undisclosed
The home was exactly how it...
The home was exactly how it looks in the pictures: beautiful and spacious. We had a family of 4 (2 older teens) and 2 their friends. We enjoyed the home so much that we planned to eat out our 2nd night but stayed in and cooked! It is quite a long walk to the beach so we rented a golf cart to get to the beach as well as umbrellas and chairs through the Palmilla resort and that was very helpful. I am used to sitting on the balcony relaxing watching the ocean for breakfast and to watch the sunset while at the beach and their view is the pretty golf course then road, gathering area with a lovely fire pit & homes on either side. The fees were very high so when I come again I would rent for more than 2 nights. The cleaning people arrived at 9:57am; thus, a Fri at 4pm to a at 10am only leaves you 1 full day to enjoy the beach. I would return to this new neighborhood.
reviewed on 07/08/2019 by Undisclosed
Booked initially 2 days , called...
Booked initially 2 days , called to add One day, I gave credit card number and customer service confirmed I was ALL set .same day of arrival I found by chance (I called the property about a concert ) that my arrival day was next day . Immediately Called Turn Key Management and they admitted the mistake but did nothing to help out . They said if I wanted to get there that day I needed to booked another property for 2 days and pay all other fees . Crazy , I had payed already for Saturday to Monday and when they found out they made a mistake in no adding Friday the answer was “ we Can not override the system” . “ Your best option stay in another hotel and come to check in on Saturday” . Fast forwarding to Saturday , time to check in finally (after staying overnight in a hotel close by) I called for the door’s code and they send me a text with instructions which including finding a black box next to pole close to the doorbell, pick up a key and open the door . EXCEPT , THERE wAS THAT NOT A BLACK BOX to be found , when I called to inform customer service again the person who answered asked me many times , so you don’t see a black Box ? At the time I was tired and frustrated . Later they realized the owner had removed the Black Box and they needed to generate a Door’ s code but according to them I need to wait for someone to come and do it in person , it took one more hour . I ended up checking in 7 pm . Customer service at Turn Key management was dismissive when they could not offer an adequate solution . Palmilla Beach Resort overall it’s nice ,but it’s far from a resort and management it’s not optimal and according to price charged for that property . My weekend was Full with much inconvenience , they offer 20 dollars per person to go and have dinner while they generate the code, “you payed and submit the receipt will reimbursed you” . Family was tired , we had 3 younger ones , at the time however it might sound nice they do that , we needed to be able to go into the house and rest after a day in the beach . So wrong !!!
reviewed on 09/17/2019 by Undisclosed
response on 10/2/2019:
Thank you so much for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced. Here at TurnKey, your feedback is highly valued, and although we do try our best to offer the most impeccable service possible, there are times we fall short of that. We know it doesn’t change things, but thank you for accepting the compensation we were able to offer you. Since your stay, we have updated the guest access instructions to accurately reflect how guests can access the property. Thanks again for bringing these important issues to light, as it is feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you, reach out anytime on our 24/7 guest hotline to let us know. -The TurnKey VR Team
Great Escape Getaway
Our family had a wonderful time at the house, played golf, spent some time at the pool, rented a golf cart and spent some time at the beach
reviewed on 10/02/2019 by Jaime H.
Great Escape at Palmilla
My wife and I rented the Great Escape cottage at Palmilla for the month of October. The cottage was perfect!! It has everything we needed from the very nice bedding to the beautiful open kitchen. We had guests over for dinner and the place was perfect. The Sunset views from the porch are spectacular. Easy walk to the beach crossover. Great meals at the black marlin restaurant. We LOVED are stay and will be back.
reviewed on 11/05/2019 by Robert G.
response on 11/8/2019:
Thank you for taking the time to share your experience. We are so thrilled to hear that you had an amazing time and you enjoyed our property! We appreciate you taking care of our home. You were lovely guests, and we can’t wait to have you back again! Please come back soon!! - The TurnKey VR Team