Condo on the dunes
It rained the whole time there. The condo is under alot of new construction. Very quiet a night. Mosquitoes are very bad. Beach has alot of trash on it to me but Im from FL. Alot of shops and resturants.Golf course still under construction as well.
reviewed on 09/19/2018 by Michelle L.
response on 9/20/2018:
Thank you so much for taking the time to leave a review and share your experience. We hope you enjoyed our home. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. We can’t wait to have you stay with us again! -The TurnKey VR Team
The resort is so new and fresh, everything is clean and well kept. So many conveniences (they deliver food on the beach), a delicious restaurant right on campus, and the beach is a short walk away.
reviewed on 09/24/2018 by Undisclosed
Best appointed vacation rental EVER!
This place is awesome. Brought my mom for a twelve night stay and want to stay a month next time. Everything, and I mean EVERYTHING in this place is high end and perfectly decorated for the beach. Owners spared no expense. I hope everyone treats it with the respect we did. It is truly a place that makes you feel like treating it as your own. The resort is under construction but didn’t bother us; however, when this place is done it will be phenomenal. Only thing I would add is a dresser or closet organizer in the guest bedroom. Managment was Jonny on the spot and even provided a Samsung tablet with internet and an app for the condo!
reviewed on 10/11/2018 by Peter D.
response on 10/11/2018:
Thank you for the compliments, and we love hearing how much you enjoyed your stay with us! You were perfect guests, and we appreciate you taking care of the place as if it were your own. I have passed along your recommendation to add a dresser or closet organizer to the guest bedroom to the Homeowner for consideration. Please come and stay again any time! - The TurnKey VR Team
Fabulous vacation getaway!
It was a 10++....the Palmilla Beach rental exceeded our expectations...beautiful decor, perfectly maintained and spotlessly clean....highly recommend!Easy check-in and check-out procedures...LOVE this place!
reviewed on 01/14/2019 by Victoria L.
Great place with a great kitchen you can’t cook in
This is a new property when we stayed. Loved the decor and the first glance of the kitchen was one of impressive. We had planned out menus for your stay. Just one hitch. The brand new range wouldn’t work. We called immediately and talked to a very nice person at the national office. All he could do was contact the local agent. Unfortunately the local agent wasn’t much help. It was really disappointing to not be able to use the kitchen and had to spend money unexpectedly to eat out.
reviewed on 01/23/2019 by Helena S.
response on 1/27/2019:
Thank you so much for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced with having the range malfunction and can also understand your frustration that we were unable to address it during your stay. Please be assured that our local team has since addressed the range issues and it is in full working order. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. Although not a great excuse, our local team members are not certified appliance repairmen and rely on the assistance of vendors to repair items such as ovens to avoid causing further damage. Thank you for bringing these important issues to light, as it's feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you , please reach out any time on our 24/7 guest hotline and let us know. You were perfect guests, and we appreciate your patience while we addressed this matter. We hope to host you again in the future! - The TurnKey VR Team
Very nice place
Wonderful place to stay. Close to the beach and not far from shopping. Excellent restaurant on site as well. The condo was very clean and decorated extremely well. So well that my wife even looked us where the furniture came from... uh oh!
Drawbacks might be the construction is going on everywhere so at times it was noisy. Also, as advertised accurately, it does sleep 6, but that’s 2 big beds and one sofa pullout.
Overall, I recommend this place.
reviewed on 02/19/2019 by Undisclosed
response on 3/13/2019:
Thank you for taking the time to leave a review and for the kind words about our home. We do understand that the construction can be loud at times, but we hope you agree that it is wonderful to see the area coming back to life following Hurricane Harvey. Next time you are in the area we would love to host you. -The TurnKey VR Team
Great place to stay
Condo was very accommodating. It was clean and very well decorated. There was lots of construction going on in and around the condo which was a little disappointing due to noise, view and workers used parking spaces one day and night.
reviewed on 03/07/2019 by Undisclosed
response on 3/10/2019:
Thank you so much for your review, and we're happy to hear you had a great stay at our place! That being said, we're so sorry about the construction noise you experienced during your stay with us. We wish we had known during your stay with us so we could have helped out -- our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please know that we are updating our listing to include information on the construction currently happening at the Palmilla Resort for future renters. We can't wait to have you stay with us again! - The TurnKey VR Team
Very relaxing experience. Condo beautiful, management helpful.
reviewed on 03/24/2019 by Undisclosed
Condo was very clean. Comfortable and...
Condo was very clean. Comfortable and spacious. Loved the condo. Only negative was that it is far from the beach. Have to drive by car or golf cart. Pool area was walkable. Have to drive everywhere else. Carts available for rent for $125/day.
reviewed on 04/12/2019 by Undisclosed
Excellent Condo in the Midst of Construction Zone
Condo was great. Picture perfect. Very clean and comfortable, yet stylish. Spacious and well designed open floor plan. Cons: while located across the dunes from the beach, you still have to drive to it (car or golf cart). Also, the area is fairly new, and there are new homes/condos being built. If you’re looking forward to sleeping in on your vacation, forget it. Unless it’s raining cats and dogs, the construction work begins at daybreak and goes until sundown. And it’s noisy. Would recommend, but not until construction is done.
reviewed on 04/27/2019 by Undisclosed
response on 5/21/2019:
Thank you for taking the time to share your experience with us. We’re so glad to hear you enjoyed our place and hope you made yourselves right at home. You were fantastic guests, and we’d love to host you again! -The TurnKey VR Team
What a beautiful place. Very clean and welcoming. Beautifully decorated. Great location
reviewed on 05/23/2019 by Vanessa B.
Port A Getaway
Beautifully decorated, immaculate
reviewed on 06/02/2019 by Lindsay G.
Everything was great. Although the condo balcony was dirty with sand, cobwebs and dead bugs. We reserved a beach umbrella and chairs and they forgot to book us at the end as requested.
reviewed on 06/05/2019 by Sofia P.
response on 7/24/2019:
Thank you so much for taking the time to leave this review and we are happy to hear that you enjoyed your stay at our home. We are so sorry to hear that the balcony was dirty when you arrived, while we cannot always keep them sand free due to the environment; however, we do expect our cleaners to sweep and wipe down the furniture during the cleans. Please know that this has been addressed with them and this should not be an issue moving forward. We wish we could have helped with the rented chairs and umbrella, but this is not a service offered by TurnKey but the resort itself. You were great guests and we would welcome the opportunity to host you again at any time. – The TurnKey VR Team
Heintz Beach Vaca
Room was clean and nice. Had enough towels and all we expected to have during our stay. Loved that we got to check in at noon on first day. Construction at complex was not a bother this year as property was clean and easy to get around. Played golf at course.
reviewed on 06/30/2019 by Luke H.
response on 7/2/2019:
Thank you for taking the time to leave us a review. We are so glad to hear that you enjoyed the early check-in and recommend our home! You were wonderful guests and we would love to have you back again anytime! - The TurnKey VR Team
4th of July
The facility was really easy to find and the team from TurnKey was great. It was exactly as shown, very clean and tidy. Minor issues: wifi is basically non-existent, the fan in one room failed to work and a golf cart is a necessity.
reviewed on 07/07/2019 by Ryan W.
response on 9/5/2019:
Thank you for taking the time to leave us a review. We appreciate you taking care of our home as if it were your own, and we are glad to hear that you enjoyed your stay with usl. Always remember that our guest hotline is available 24/7 if you ever need anything. Our Field Operations Team will be following up to ensure the home receives the proper care and maintenance for future guests. You were wonderful guests, please come back anytime! -The TurnKey VR Team
The condo was great! We will...
The condo was great! We will definitely come back.
reviewed on 07/08/2019 by Undisclosed
Excellent property! On site restaurant was...
Excellent property! On site restaurant was a great bonus.
reviewed on 07/08/2019 by Undisclosed
The people that worked in the office and at the pool bar most were very unfriendly, they came across as better then the people visiting there. Overall it was nice however not being able to bring anything from outside to the pool would have been nice to know ahead of time. The drinks by the pool are overpriced - at least offer a Happy Hour time frame to invite people in. The employees that worked at the beach with the umbrella and chairs were very friendly and made up for the lack of personality at the check in office.
reviewed on 07/17/2019 by Undisclosed
response on 9/5/2019:
Thank you for taking the time to leave us a review. We appreciate you taking care of our home as if it were your own, and we are glad to hear that you recommend our property. Always remember that our guest hotline is available 24/7 if you ever need anything. You were wonderful guests, and we would love to host you again anytime! -The TurnKey VR Team
This is the PLACE. Look no further.
It’s just perfection! To US. Since the moment we first came three years ago. This particular condo matches the standards of all the others! It’s amazing. Clean. Beautiful. Confortable and perfect. We had an issue with our internet and the local team was on so fast! This is a beautiful resort from the staff, the drinks, food, pool, music and ten beach!! They take care of their guest! Love the umbrellas and you can order delicious food while never leaving the beautiful ocean. You will not regret it!❤️
reviewed on 08/07/2019 by Mercedes A.
response on 8/23/2019:
Thank you for the compliments, and we love hearing how much you enjoyed your stay with us! We agree the location is perfect being right on the ocean and offers all the amenities for having a great time. You were the perfect guests, and we appreciate you taking care of our place as if it were your own. Please come and stay again at any time! -The TurnKey VR Team
This condo is fairly new and...
This condo is fairly new and just beautiful! Tons of room and amazing kitchen. Beautiful pool, about a 5 minute walk to the beautiful beach that wasn’t crowded the five days we were there. Quiet area that was away from the busy part of town but close enough to enjoy the shopping and great seafood. Great, relaxing get away!
reviewed on 08/17/2019 by Undisclosed
Amazing Vacation Rental!
This condo is fairly new and just beautiful inside! A little bit of a walk to the beach but worth it! Beach was very clean and not crowded the week we were there. Water was fairly clear. The pool is beautiful and very relaxing. This location was quiet and close to dining and souvenir shopping. We hope to make it back sometime soon!
reviewed on 08/18/2019 by Undisclosed
No problems at rental, or after...
No problems at rental, or after arriving
reviewed on 08/26/2019 by Undisclosed
Very good experience. Home had everything...
Very good experience. Home had everything we needed! Be sure you consider renting a golf cart for beach access as the walk to beach is farther than you think!
reviewed on 09/02/2019 by Undisclosed